What Our Clients Say – Real Reviews from the Gulf Coast
Read authentic reviews from homeowners and businesses across Moss Point, Pascagoula, Biloxi, and beyond. Blackwater USA LLC is rated 4.9 stars for quality, reliability, and 24/7 service.
Trusted by 970+ Happy Clients Across Mississippi
At Blackwater USA LLC, our reputation is built one project at a time. With 43 years of experience, we've completed over 1,280 jobs — from kitchen remodels to emergency electrical repairs. But don't just take our word for it. Hear what our neighbors, clients, and commercial partners have to say about working with Richard Burns and our team.
Accredited & Certified
- State Licensed General Contractor
- Fully Insured up to $2M & Bonded
- Insurance Claim Assessment Specialists
- 43 Years of Continuous Operation
Real Stories from Real Customers
Kitchen Remodel & Insurance Claim
Project: Full Kitchen Remodel after Water Damage“When a pipe burst in our kitchen, we were devastated. Our insurance company recommended Blackwater USA, and Richard came out the same night. He handled everything — from the initial assessment to dealing with the adjuster and coordinating the rebuild. The new kitchen is more beautiful than we ever imagined. Richard and his team were professional, clean, and respectful of our home. We can't thank them enough.”
Commercial Painting & Bathroom Renovation
Project: Office Painting + Rental Property Bathroom Remodels“I manage several rental properties and a commercial office space. Finding one contractor who can do it all — painting, plumbing, electrical, and drywall — is rare. Blackwater USA handles everything. They painted our entire office building in three days and remodeled three bathrooms in our rental units within a week. Fair pricing, punctual, and the quality is top-notch. They're my go-to team now.”
Emergency Electrical & 24/7 Service
Project: Emergency Breaker Panel Replacement“Our breaker panel caught fire at 10 PM on a Saturday night. We called Blackwater USA and Richard answered on the first ring. He was at our house within 45 minutes, assessed the damage, and had a temporary fix in place by midnight. He returned Monday morning with a new panel and had everything up to code by lunchtime. His 24/7 promise is real — and he even helped us file the insurance claim. Absolute lifesaver.”
More Feedback from the Gulf Coast
“Handled our hurricane damage and insurance claim flawlessly. Stress-free experience.”
“Kitchen remodel finished on time and under budget. Stunning work!”
“My go-to property maintenance contractor. Fast, clean, and always fair.”
“Richard repainted our entire home exterior. Looks brand new. Highly recommend.”
“Bathroom remodel exceeded our expectations. Attention to detail was incredible.”
“Emergency plumbing repair at midnight. Fixed it fast and reasonably priced.”
See Our Work — And Hear From Our Clients
We're proud to let our work speak for itself. Browse our gallery for before-and-after transformations, or check out video walkthroughs of our recent projects.
What Makes Blackwater USA LLC Different?
Our clients consistently praise us for the same reasons: our transparent operations, master level expertise, and quick, professional response.
43 Years Experience
No job surprises us. Over four decades in the trade means we have seen and solved it all.
Licensed, Insured & Bonded
Your property and your investment are protected at every phase of construction.
24/7 Availability
Emergencies don't wait, and neither do we. Day or night, we're ready to assist.
Insurance Claim Experts
We handle the paperwork and adjusters so you can focus on getting back to normal.
Free Estimates
Transparent pricing from the start. No surprises, no hidden fees.
Family-Owned Values
We treat your home like our own, because trust and reputation matter.
Residential & Commercial
Skilled crew equipped to deliver premium quality for both sectors.
Share Your Experience
We'd love to hear from you! If you've worked with us, please take a moment to share your feedback.
4.9/5
Average Rating
970+
Happy Clients
43
Years Experience
100%
Licensed & Insured
Had a Great Experience? Let Us Know!
Your feedback helps us improve and helps other families make informed decisions. Share your review, or send us photos of your completed projects to showcase.